Grooming workflow software that runs your floor, not just your calendar.
Buddyz replaces sticky notes and guesswork with a live workflow board that tracks every pet from drop-off to pickup — so your whole team always knows what's next.
Pets Today
Manage current operations and workflow
Scheduling software tells you who's booked. It doesn't tell you what's happening right now.
Most grooming tools stop at the calendar. Once a pet is checked in, owners and managers lose visibility into what stage each groom is at, who owns it, and what's falling behind.
Blind after check-in
Once a pet is dropped off, there's no way to see if it's being bathed, cut, or waiting — until someone walks the floor.
Unclear ownership
Without assigned stages, tasks get missed or duplicated between groomers and bathers.
Delays discovered too late
Managers usually learn about a delay when a customer calls to ask where their pet is.
A live operation board that mirrors your actual grooming workflow.
Every pet moves through clear stages — drop-off, bath, cut, dry, ready — with status, ownership, and time visible to your whole team in real time.
See exactly where every pet is in the process, not just whether they're booked.
Get notified before a groom falls behind, not after a customer complains.
Every stage has an owner, so nothing sits unclaimed.
Your grooming floor, visible in one screen.
Every pet in the building shows up with its current stage, assigned groomer, and ready time — the same view for owners, managers, and staff.
- Real-time status for every pet: waiting, in progress, ready, delayed
- One shared board instead of a mental map only the manager has
- Works the same on the front desk screen, a tablet, or a phone
- No separate whiteboard or paper tracking sheet needed
Track every pet from drop-off to pickup.
Define the stages that match how your shop actually works — bath, dry, cut, finish — and move pets through them with a tap.
- Custom stages that match your salon's real process
- Time-in-stage tracking so bottlenecks are visible immediately
- Automatic timestamps for every stage change
- Historical data on how long each stage typically takes
Catch delays before customers do.
Buddyz flags appointments running behind schedule so managers can react early — and reset customer expectations before they have to ask.
- Automatic flags when a pet is behind its expected ready time
- Manager-level view of every delay across the shop at once
- Optional automatic delay notice sent to the customer
- Fewer "is my dog ready yet?" phone calls
Give every groomer and bather a clear queue.
Staff see exactly which pets are assigned to them and what's next, so work doesn't get duplicated or dropped between team members.
- Per-staff queues instead of a single shared list everyone has to interpret
- Clear handoffs between bather, groomer, and front desk
- Visibility into who's overloaded and who has capacity
- Fewer "who's doing this one?" conversations on the floor
Workflow status turns into automatic customer updates.
Because the board already knows where a pet is, ready-for-pickup and delay messages can go out automatically — no extra step for your team.
- Automatic ready-for-pickup text when a pet reaches the final stage
- Delay notices sent without a front-desk staffer typing them
- Photo updates attached directly to the pet's current stage
- One source of truth for both the floor and the customer
See where time actually goes in your shop.
Stage-level data turns into reporting on groomer speed, bottleneck stages, and daily throughput — so you can fix the floor, not just guess at it.
- Average time per stage, per groomer, and per service type
- Identify which stage is the actual bottleneck on busy days
- Daily and weekly throughput reporting
- Data your team can use to plan staffing, not just track it
From a calendar app to a real workflow system.
| Without Buddyz | Buddyz. | |
|---|---|---|
| Scheduling software that stops at check-in | A live board that tracks pets through every stage | |
| Whiteboards and mental notes for who's doing what | Assigned stages with clear ownership | |
| Delays discovered when a customer calls | Automatic delay alerts before it becomes a complaint | |
| No data on where time actually goes | Stage-level reporting on bottlenecks and throughput | |
| Manual ready-for-pickup texts | Automatic updates triggered by workflow status |
Start free. Add the workflow board when you're ready.
Every account starts with the free Core Platform. Add Operations — including the live workflow board — as a modular capability whenever your shop needs it.
Any grooming floor that's busier than a spreadsheet can handle.
Solo groomer with a full book
Keep your own day organized stage by stage, without juggling sticky notes between clients.
Multi-groomer salon
Coordinate bathers, groomers, and front desk on one shared, real-time view of the floor.
High-volume shops
Spot bottlenecks before they cascade into a backed-up waiting room on your busiest days.
Multi-location groups
Compare workflow speed and throughput across every location from one dashboard.
Common questions.
What is grooming workflow software?
Grooming workflow software tracks a pet's progress through the actual grooming process — drop-off, bath, cut, dry, ready — rather than just showing whether an appointment is booked. Buddyz's live operation board is the workflow layer that sits on top of scheduling.
How is this different from scheduling software?
Scheduling software manages bookings and calendar slots. Buddyz adds a live view of what happens after check-in: which stage each pet is in, who's responsible for it, and whether it's running on time. Most grooming tools don't have this layer at all.
Can I customize the workflow stages?
Yes. You can define stages that match how your shop actually operates — for example, drop-off, bath, dry, cut, finish, ready — instead of being locked into a generic workflow.
Does the operation board alert me to delays automatically?
Yes. Buddyz flags any pet running behind its expected ready time, so managers can react before a customer calls to ask where their dog is.
Can groomers and bathers see their own queue?
Yes. Each staff member sees the pets assigned to them and what's next, reducing duplicated work and dropped handoffs between team members.
Does workflow data turn into reporting?
Yes. Stage-level timestamps roll up into reporting on average time per stage, per groomer, and per service — so you can identify real bottlenecks instead of guessing.
Is the operation board only for grooming?
The workflow board is built with grooming stages in mind, but the same underlying operation board technology also supports daycare and boarding operations on the Buddyz platform.
Is Buddyz free to start?
Yes. Buddyz starts with a free Core Platform. The live operation board is part of the modular Operations capability, which you can add whenever your shop is ready for it.
Ready to see your grooming floor, not just your calendar?
Start free. Add the live operation board when your shop needs real workflow visibility.